Posts by Tatum Hindman

“A brand is what people say about you when you’re not in the room.” I love this quote from Amazon founder Jeff Bezos because it perfectly explains how brand reputation management is so much more than just setting up rules about the use of your company’s logo, color palette, or design system.

Your brand identity is shaped by every touchpoint. As you consider your upcoming marketing plans and your brand in the years ahead, here’s a question to consider:

What are you doing to ensure your marketing efforts enhance your brand reputation and make management easier?

Keep reading to learn more about brand reputation management, and check out some curated articles we recommend to spur your brand strategy thinking.

Entrepreneur and marketing guru Seth Godin once said, “The only way to consistently grow in B2B is to be better than very good.” If you must be “better than good” to grow, how can marketing help you stand out? One proven method to maximize your ROI is campaign optimization with growth marketing.

When you make customers the center of your business and focus on forming better relationships, loyalty increases, and growth happens more organically.

It’s that time of the year again. Kids are heading back to school, and COOs and CMOs at hospitals and health systems across the country are making plans for 2024 that not only sustain but fuel patient growth. Central to the success of all those projection work is the creation of a strategic healthcare marketing budget.

After a year of financial ups and downs in 2023, thinking about your healthcare marketing needs in 2024 may seem especially daunting, especially if you know that marketing funds will be squeezed. The good news is you’re not alone. Just about everyone is having to do more with less in this post-COVID era.

On top of all that, old solutions won’t cut it. What works (and what doesn’t) continues to evolve rapidly. Plus, there are more ways than ever to reach your target audiences, staffing continues to pose a very real challenge, and new technologies (like AI tools for marketing) are changing the way the game is played.

The healthcare sector has a unique set of challenges when it comes to marketing. Establishing trust, differentiating your services, and staying top of mind are goals most healthcare organizations have. Successful organizations that employ carefully planned marketing initiatives realize valuable healthcare marketing benefits.

Healthcare marketing plays a crucial role in today’s competitive healthcare landscape. According to recent trends, 82.8% of patients use search engines to find a healthcare provider, 94% of people use the Internet to seek out information about medical conditions, and 79% of people use social media to answer specific personal health-related questions.

As chief marketing officer (CMO) of your healthcare organization, you’re the creative healthcare marketing expert that facilitates growth, sets measurable KPIs, and drives profits through strategic marketing plans. That’s a significant workload to oversee and execute, even for the most capable executive, without a team of professionals to help you. Most CMOs will benefit from partnering with a skilled healthcare marketing group that has the experience and techniques to help them become a marketing success.