Perspective, tips, and insights

If you do any work associated with websites or marketing in the healthcare industry, you’ve likely heard about the bulletin released in December 2022 by the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services (HHS), which addressed the use of tracking technologies on websites that require HIPAA compliance.

This new guidance makes it clear that using healthcare marketing tracking technologies (such as Google Analytics or the Meta Pixel) on a healthcare website constitutes a HIPAA violation due to their collection of protected health information (PHI).

This has caused a good deal of chaos for healthcare entities trying to collect data in a HIPAA-compliant way, as some methods previously thought to be acceptable would be in violation under this interpretation. It’s left many marketers and website owners confused and wondering: Is there such a thing as

Are you a marketing executive struggling to navigate your way through the healthcare marketing challenges of the industry?

The highly regulated nature of healthcare and the deeply personal and emotional nature of healthcare decisions add complexity to healthcare marketing. Other industries don’t face the same types of challenges.

We know we’re preaching to the choir, so at least it may help to know that you’re not alone.

This article covers some healthcare marketing ideas and solutions to help you transform your healthcare marketing challenges into opportunities. Let’s get started.

Social media marketing can be a powerful way to connect directly with your audience, amplify your brand awareness, and boost conversions. However, measuring social media success to understand how your efforts are truly moving the needle can be daunting for many marketing teams.

Healthcare marketers are charged with many responsibilities, but one of the most crucial is healthcare lead generation. Why?

Healthcare lead generation allows healthcare organizations to identify and connect with individuals who have expressed interest in their services. It enhances patient engagement and retention and helps them optimize their healthcare marketing strategies.

Healthcare lead generation begins with a strong healthcare sales and marketing program that involves a combination of both inbound and outbound marketing strategies.

Design patterns play a key role in user experience (UX) design. Website layouts that use consistent, standard elements from page to page help users find the information they need more quickly, which helps increase engagement and overall satisfaction.

However, when it comes to accessible UX design you can’t always rely on popular design patterns, as many of them pose accessibility challenges. When determining which components and patterns to use on your website, don’t reuse something just because it’s common across the websites you visit—consider if it truly meets the needs of all users.

To help you get started in evaluating accessibility in UX design, let’s take a look at some common design patterns to be cautious of when designing an accessible website.