“A brand is what people say about you when you’re not in the room.” I love this quote from Amazon founder Jeff Bezos because it perfectly explains how brand reputation management is so much more than just setting up rules about the use of your company’s logo, color palette, or design system.
Your brand identity is shaped by every touchpoint. As you consider your upcoming marketing plans and your brand in the years ahead, here’s a question to consider:
What are you doing to ensure your marketing efforts enhance your brand reputation and make management easier?
Keep reading to learn more about brand reputation management, and check out some curated articles we recommend to spur your brand strategy thinking.