Client: Hamilton County Pediatric Dentistry
Hamilton County Pediatric Dentistry partnered with TBH Creative for a comprehensive pediatric dental website design project to transform its digital footprint with the practice’s updated logo and office remodel. The strategic redesign integrated new features and practical resources (including online forms, an interactive office location map, and detailed service descriptions), all carefully crafted to streamline the patient journey from first click to office visit.
The solution—
TBH Creative’s website design and development work with HCPD included:
- Visual brand identity expansion and guidelines definition
- Website strategy and planning
- Custom web design
- Content writing and editing
- Site architecture mapping
- Digital form implementation
- Application development
- Website training
- Quality assurance testing
Launch date: April 2025
Q&A
Dr. Laura Juntgen, owner of HCPD, answered questions about this pediatric dental website design project. Her responses, below, have been condensed.
Why was this an important project for HCPD?
Laura Juntgen: After our logo redesign and office space remodel, I knew Hamilton County Pediatric Dentistry’s website needed to be updated to better match these changes to our brand and address challenges that patients and staff were experiencing.
For example, our office location is difficult for first-time visitors to find. We have no exterior signage, and our suite is within a large office complex. Adding Google Maps, clear photos, and a detailed office description greatly assists families in finding our office.
What’s been the reaction since your new pediatric dental website design has launched?
Juntgen: Great! The new website shows off our bright personality and impeccable attention to detail. Its upgrades also help us better manage appointments before, during, and after care, making the scheduling process smoother and more user-friendly for my team and our patients. Including online forms, which allow families to complete paperwork in advance, has significantly improved efficiency.
With so many web design agencies in Indianapolis, what made TBH Creative stand out as the right partner?
Juntgen: We started our search by looking at hundreds of other websites. TBH Creative’s sites stood out as being consistently clean, easy to navigate, and aesthetically beautiful. But even more impressive than that, each website in TBH Creative’s portfolio was unique and reflected the style of the business.
We knew TBH Creative would deliver a high-quality, user-friendly new site that reflected HCPD’s distinctive offerings.
What aspect of your collaboration with TBH Creative made the biggest impact?
Juntgen: The planning and attention to detail were superb. Tatum and the TBH Creative team spent time upfront to learn about my goals and style. Their preparedness made executing even the smallest details of this pediatric dental website design project simple and fun. I was blown away at how they took my ideas and brought them to life.
What was the most exciting part of this project?
Juntgen: It was definitely seeing the first high-fidelity designs for the new website! So much time and energy were put into its creation. That planning paid off because the first draft was amazing. I only made small change requests during the rest of the design process. Right out of the gate, it was close to my vision! Very impressive.
Would you recommend TBH Creative to other healthcare organizations and hospitals?
Juntgen: Yes—absolutely! It’s so incredibly important for a healthcare organization’s website to reflect its business, as patients are making decisions about providers based on what they see and how easy it is to schedule. It takes a top-notch team, like TBH Creative, to create a website that makes a great first impression and delivers results.
I know that TBH Creative will undoubtedly deliver a beautiful healthcare website solution that appeals to your patients and staff.
If you had to sum up this partnership, what would you say?
Juntgen: The thought of developing a new website can be scary and feel insurmountable, but my experience working with TBH Creative was simple, efficient, and really pleasant.
I never felt overwhelmed or out of the loop. The team provided me with clear timelines and instructions, sent weekly updates, and made sure I was informed of all progress. TBH Creative was also very respectful of my time, which I very much appreciated as a busy doctor.
Overall, the partnership has been wonderful, and I recommend TBH Creative to all my healthcare colleagues.
