- Define your pages (site map).
- Draft what you would like to say on each page.
- Review competitors and other web sites to determine what you like or don't like.
- When providing feedback, be concise and send in one list.
- If you will have content management software, plan to make small text changes yourself.
- Make best use of meetings and discussions by preparing ahead of time.
- Express your budget and ask what you can do in-house to keep costs lower.
- Don't involve multiple vendors to complete a task that can be handled by one vendor -- this will often require more work to get the parties involved working together and understanding their roles.
- Understand the scope of work for the project -- what is included for the cost and what is not.
- Do your homework on vendors available and check out samples of their work. Ask for references or ask colleagues if they know of high quality vendors as reasonable or fair costs.
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