Sunday, March 8, 2009
A great tip that many web sites fail to do...
Don't waste your readers' time by making them hunt around your site for how to contact you. Make your contact info easy to get to. This seems like an obvious suggestion, but many web sites fail to do this. A large percentage of users are looking for contact information to call or find out more, so it is important to give it to them easily. Even a link to the contact page will suffice if it is clear and on all pages. This works especially well when the company has multiple locations and it would be cluttered to appear on each page.
Present complete contact information including your business phone number and postal address. A street address is preferred, but you may want to use a PO box if yours is a home-based business. Visitors will probably prefer to contact you using email or a form, but they feel more comfortable with a site that allows other contact methods.
TBH Creative is available to help with your full web site project and offer more Web site tips and advice throughout the process. Contact TBH Creative today!
About the author | Tatum Hindman
Tatum is the president of TBH Creative and is responsible for building long-term client relationships. She enjoys the strategy behind web design and sitting down with clients to define online marketing goals. She likes to blog about questions or topics that clients ask about as well as sharing new tricks.View more posts by Tatum